Mark Rushford

Normally I can’t stand making small talk at a store. I like a nice, brief in/out retail experience, and always have. Last night when I went to the Verizon store to get my phone upgrade to the LG Voyager I found myself shanghaied into conversation.

I probably should have seen the writing on the wall ahead of time, though, because T was with me, which typically means conversation will ensue. She’ll talk to anyone as if they’ve been friends for years while standing on line. It’s this whole big thing.

Much to my surprise, however, I found myself actually engaged because of probably the best retail chit-chat story I’ve ever heard. (more…)